Privacy Policy

Who We Are Our website address is: https://knottedtreestudios.com. We are a high-fidelity digital production house specializing in cinematic photography and film.

Data Collection: The Tribe & The Lab When you interact with our site, we collect data to improve your experience and protect the integrity of the Lab.

  • Comments: When visitors leave comments, we collect the data shown in the form, the visitor’s IP address, and browser user agent string to facilitate spam detection. An anonymized string (hash) may be provided to the Gravatar service to see if you are using it.
  • Media: If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS). Visitors can download and extract any location data from images on the site.
  • Klaviyo & Email Marketing: When you join “The Tribe” or sign up for updates, we collect your email address and name through Klaviyo. This data is used to send you project updates, technical articles, and studio news. You can opt-out at any time via the “Unsubscribe” link in any email.

Cookies & Tracking Technologies We use cookies to ensure “Digital Perfection” in how our site functions.

  • Functional Cookies: If you leave a comment, you may opt-in to saving your name and email in cookies for your convenience. These last for one year.
  • Login Cookies: If you visit our login page, a temporary cookie determines if your browser accepts cookies (discarded upon closing). When you log in, we set cookies to save your login info (2 days) and screen choices (1 year). Selecting “Remember Me” persists the login for two weeks.
  • Marketing & Analytics (The Meta Pixel): We utilize the Meta Pixel and other tracking technologies. These allow us to understand how you interact with our content and to serve you relevant advertisements on platforms like Facebook and Instagram. These tools collect data about your browsing habits on our site to help us reach the right audience for our projects.

Embedded Content from Other Websites Articles on this site may include embedded content (e.g., videos from YouTube, images, etc.). Embedded content behaves exactly as if the visitor has visited the other website. These sites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that content, especially if you have an account and are logged in to that platform.

Who We Share Your Data With We do not sell your data to “The Traitors.” Your information is only shared with essential service providers that help us run our Empire:

  • Klaviyo: For managing our email communications.
  • Meta: For targeted advertising and site analytics.
  • Akismet/Spam Services: For protecting the site from automated attacks.
  • Password Resets: If you request a reset, your IP address will be included in the email.

How Long We Retain Your Data

  • Comments and their metadata are retained indefinitely.
  • For users that register on our website, we store the personal information provided in their user profile.
  • Klaviyo subscriber data is kept as long as you remain an active member of our list.

What Rights You Have Over Your Data If you have an account or have left comments, you can request an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold. This does not include data we are obliged to keep for administrative, legal, or security purposes.

Where Your Data is Sent Visitor comments may be checked through an automated spam detection service. All other data is processed through secure, industry-standard protocols to ensure your privacy remains intact.